Truck Sales & Service Accelerated Service process was designed to meet the growing demands of customer expectations… speedy, quality repairs, competitively priced. Accelerated Service targets four service processes to achieve quick diagnostics and speedy repairs:
- Immediate vehicle evaluation by a diagnostic technician
- Identification of required parts and their availability
- Communication within 2 hours of arrival at the dealership of diagnostic results, repair required and estimated repair time
- A brief survey after the repair to assess customer satisfaction with the process.